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-Policy on Protection of Personal Information-
Handling of Personal Information on Web Site of Toyota Industries Corporation

Toyota Industries Corporation (hereinafter referred to as TICO) considers that protecting the privacy and personal information (hereinafter collectively referred to as personal information) of visitors to our Web site (hereinafter referred to as visitors or a visitor) is the base of our business activities and we believe it is an essential duty to the society. The basic policy on handling the personal information on the web site in Japan is explained herein.

Any visitor can view TICO's Web site freely without revealing any personal information. We, however, may ask your personal information within the necessary scope when you inquire or request information to us. The personal information of visitors we obtained through the inquiry form, document request form or e-mail shall be handled in accordance with the personal information protection policy stipulated below.

The personal information here includes your name, age, telephone number, e-mail address, addresses of residence and office, etc. of which one or combination of more than one information can identify the individual.

Personal Information Protection Policy
1. TICO shall make reasonable efforts so as not to damage visitors' benefit when acquiring, storing, using or releasing the personal information.
2. A visitor can view our web site basically without revealing the personal information for freely reading the information therein. Your personal information will not be acquired if you merely view the web site.
3. TICO shall take appropriate safety measures for preventing leakage, loss, modification or theft of acquired personal information of visitors as well as illegal access to visitors' personal information.
4. TICO shall use the personal information within the scope necessary to achieve the following objectives:
(1) Sending response to inquiry or demand from visitors
(2) Sending documents requested by visitors
(3) Sending notification of events to visitors
(4) Indication of opinions and messages of visitors with prior consent
5. TICO shall not release the personal information of any visitor, except with prior consent. In the following cases, however, the personal information may be provided to a third party without prior consent of the visitor:
(1) When we determine that response by our affiliated company, distributor or dealer is more appropriate
(2) When forwarding the document requested by a visitor is subcontracted to a third party with whom we have concluded a secrecy agreement
(3) When regulated so by a law
(4) When it is required for protection of life, body or property of a person and it is difficult to obtain prior consent
(5) When cooperation is requested for a work regulated by a law and conducted by a national agency, public organization of the local government or a party subcontracted by them and obtaining the prior consent of the visitor may adversely affect the work
6. When an individual personal information protection policy is clarified or when you are linking to such a content, that policy shall have the first priority.
7. TICO shall strictly observe the laws and other regulations applied to the personal information and continuously review and improve this personal information protection policy. Therefore, the personal information protection policy shown on the web site is subject to revision.
The cookie is a piece of information that a Web site transmits to a visitor's browser and is stored in the hard disk of visitor's computer. TICO may use the cookies in order to customize the Web site according to needs of visitors or improve the contents and services provided through the Web site for higher customers' satisfaction. If you prefer so, you may set your browser to refuse cookies or to alert you when a cookie is being sent. For your information, a cookie does not contain any of personal identifiable information such as your name, e-mail address, telephone number and residence address.
The privacy policy stipulated herein is established by Toyota Industries Corporation and applicable only for Web sites in Japan. This, therefore, is not applicable to TICO's affiliated companies in Japan and overseas. For personal information protection policies of respective companies, inquire to the corresponding companies. Note that TICO is not responsible in security of personal information on other Web sites linked to our Web site.